Frequently Asked Questions

General

Some of your questions are answered below. For any further clarifications you can always contact us at +91 99626 77777 or email us at support@cliosilks.com

Yes, You can select the saree you like from our website and text, WhatsApp us at +91 99626 77777 or email us at support@cliosilks.com. Our team will get in touch with you if you wanna have a video call or any doubt regarding payments. Once the payment is complete we will ship the products.

No we don't have any hidden charges.

There are no taxes or shipping charges within India. 

For international shipments the shipping charges will be calculated during checkout.

International shipping is free on orders above Rs 25,000.

Taxes or customs duty (if any) levied by countries outside India are as per their rules and regulations should be paid by the customers.

Yes, You can purchase a saree online and opt for instore pick up during checkout. Your saree will be packed and kept ready for pickup once the payment is complete.

Yes, We can gift wrap the saree for you at no extra cost.

Yes, You can WhatsApp us or Video Call us at +91 99626 77777 or email us at support@cliosilks.com for more pictures. We can send you more photos of the saree you want to buy and can even arrange a video call session and our salesperson will showcase the collections for you.

About Our Saree

Our sarees at Clio Silks include a diverse range of styles, from luxurious Gadwal and Kanjivaram silks to comfortable cotton and silk-cotton blends. Each saree is handcrafted by skilled artisans, ensuring authenticity and superior quality.

At Clio Silks, we pride ourselves on offering a diverse selection of sarees to cater to every style and occasion:

  • Gadwal Silk Sarees: Known for their intricate zari work and vibrant designs.
  • Kanchipuram Silk Sarees: Renowned for their rich heritage and exquisite craftsmanship.
  • Ikat Silk Sarees: Featuring unique tie-and-dye patterns and vibrant colors.
  • Tussar Silk Sarees: Made from fine tussar silk, prized for its natural texture and elegance.
  • Cotton Sarees: Lightweight and breathable, ideal for everyday comfort.
  • Silk Cotton Sarees: Blending silk's luxury with cotton's practicality.

Each saree in our collection is meticulously crafted to reflect the rich traditions and artistry of Indian textiles, ensuring you find the perfect saree for any occasion.

Our sarees are unique due to their exceptional craftsmanship, use of high-quality silk, and intricate designs. We collaborate with skilled artisans from different regions of India to bring you authentic and exclusive sarees.

Choosing the right saree depends on the occasion and your personal style. For weddings and grand events, opt for Kanjivaram or Banarasi silk sarees. For casual or semi-formal events, Tussar or Chanderi silk sarees are ideal. Our customer support team can also assist you in making the perfect choice

We use various types of silk in our sarees, including:

  • Mulberry Silk: Known for its softness and strength.
  • Tussar Silk: Renowned for its rich texture and natural gold hue.
  • Eri Silk: Known for its durability and thermal properties.

Muga Silk: Exclusive to Assam, known for its natural golden color

Genuine silk sarees have a soft, smooth texture and a natural sheen. They are also lightweight yet strong. You can perform a burn test on a small, inconspicuous thread: genuine silk will produce a smell similar to burning hair and leave a powdery ash. However, we do not recommend this test for valuable sarees. Purchasing from a reputable source like Clio Silks ensures authenticity.

Yes, many of our sarees are handcrafted by skilled artisans, using traditional weaving techniques passed down through generations. This ensures each saree is a unique piece of art.

A blouse piece is an unstitched fabric that matches the saree, used to tailor a blouse. Yes, each saree comes with a matching blouse piece.

Draping a saree involves wrapping it around your waist, pleating the fabric, and tucking it in securely. The pallu (decorative end) is then draped over the shoulder. There are various styles of draping depending on the region and occasion. You can find tutorials online or contact our support team for guidance.

While we recommend dry cleaning for silk sarees to maintain their quality and color, you can hand wash them with cold water and mild detergent. Avoid wringing and hang them to dry in the shade.

Store your silk saree in a cool, dry place, away from direct sunlight. Use muslin or cotton cloth to wrap the saree and avoid plastic covers. Refold the saree periodically to prevent permanent creases.

The cost of silk sarees varies based on the type and intricacy of design. At Clio Silks, we offer a range of prices to suit different budgets, from affordable cotton sarees to luxurious Kanchipuram silk sarees.

Cotton sarees are the best choice for hot weather due to their lightweight and breathable nature, keeping you cool and comfortable throughout the day.

Payments

You can shop at www.cliosilks.com with confidence. We have partnered with Razorpay  a leading payment gateway in India, to accept credit cards, debit cards and other payments safely and securely for our customers.

We we accept all types of credit cards and debit cards, Bank transfers, eWallets and cash on delivery within India. 

Shipping Policy

We offer Free shipping within India on all purchases and free worldwide shipping on all orders over Rs 25,000. 

Yes, We do international shipping. DHL is our international shipping partner.

Domestic shipments will take 2-3 days and International shipments will take 3-5 days to get delivered. International shipments may sometimes delay due to custom clearance in the destination country.

Import duties and taxes are collected in some destination countries for international shipments.This varies by country,  In such event that a duty/charge is raised, the liability for payment of such duty is entirely upon the customer.

Returns and exchanges

All unworn items are eligible for returns within 10 days of delivery. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Incase of returns, You can email us at support@cliosilks.com and we will send you the address to which the product can be shipped back.

Yes, We are happy to reimburse the return shipping charges of the item if the item is returned due to damage. If the item is returned due to change of mind the return shipping charges will be paid by the customer.